FAQ

1. What are your shipping options and delivery times?

We ship from our warehouse in the United States to all 50 states.

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Orders are typically processed and shipped within 1–2 business days.

2. Do you offer free shipping?

Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.

3. How long will it take to receive my order?

Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.

4. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.

5. Are your food wraps safe for food contact?

Yes. All Sealvora food wraps are made with food-grade, BPA-free materials that are safe for direct contact with food.

6. Are they microwave safe?

Most products are microwave safe (without direct contact with food). Please check the product description for specific guidelines.

7. How well do they cling and seal?

Our wraps have excellent stretch and cling power, creating a tight seal to keep food fresh and prevent spills.

8. Are the wraps suitable for freezer use?

Yes. They perform well in the freezer to protect food from freezer burn.

9. What sizes do you offer?

We offer standard 12-inch rolls as well as jumbo sizes for bigger kitchen needs. Exact dimensions are listed on each product page.

10. Are the wraps easy to tear and use?

Yes. Many rolls include a built-in cutter or serrated edge for smooth, effortless tearing.

11. Can I use them for vegetables and fruits?

Absolutely. They help maintain moisture and freshness for produce, leftovers, and prepared meals.

12. Do you ship internationally?

Currently, we only ship within the United States.

13. How can I track my order?

You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.

14. What if my wrap arrives damaged?

Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.

15. Can I cancel my order?

Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.